Did you get a successful bid of Auction works you wanted? Follow the instructions about the criteria of successful bid and process after the confirmation.
Auction works are auctioned off to a bidder who presented the highest price. If there are more than two bidders who get the same amount, the successful bid will determine to the following instructions.
If the bidders who applied at the auction house, written report, or phone call have a competition with another bidder who has the same amount, the priority order will determine in the order of written > Auction house > Phone call.
Priority order of successful online auction is granted to Automatic bidding > Bidding.
If the bidders who has the bidding price, priority order is granted to a person who submit bidding price first by server time.
When you get the bid successfully at Off-line auction, you should write the signature on the confirmation of successful bid at the auction place. Otherwise, when you get the bid successful at online auction, you will get the confirmation email successfully.
Log in > My Account > Auction Transactional Information > Purchase List
When you inevitably need to withdraw the objects, the bidder should notify the intention of withdrawal with a document within 7 days from the day of successful bid.
The commission fee for the succeeded bid is set according to the following policy, but the other rate of commission can be applied through the internal policy.